Shipping policy

SHIPPING POLICY
Last Updated: October 2026
Thank you for shopping at Prelude Finale (preludefinale.com). We are committed to delivering your streetwear and baby clothing orders quickly and securely. Below are the terms and conditions that constitute our Shipping Policy.
1. SHIPPING DESTINATIONS
  • Domestic Shipping Only: We ship exclusively to addresses within the United States (including Alaska, Hawaii, and US territories).
  • International Shipping: We do not ship internationally at this time.
2. SHIPPING RATES & OFFERS
  • Free Shipping: We offer Free Standard Shipping on all domestic orders over $100 (calculated before taxes and after discounts).
  • Standard Shipping: For orders under $100, shipping rates will be calculated automatically at checkout based on the weight and destination of your package.
3. PROCESSING TIME
  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a separate notification email with tracking information once your order has shipped.
  • Note: Processing times may take longer during high-volume periods, holiday seasons, or new product drops.
4. DELIVERY ESTIMATES
We ship nationwide from our facility in Anaheim, California. Estimated delivery times depend on your location:
  • Standard Shipping: 3 to 7 business days.
  • Express Shipping: 1 to 3 business days (if selected at checkout).
    Please note that delivery delays can occasionally occur due to carrier logistics, severe weather, or peak holiday volumes.
5. LOCAL PICKUP RESTRICTIONS
  • We operate strictly as an online storefront. We do not offer curbside or in-store pickup options at our Anaheim location. All orders must be shipped.
6. WRONG ADDRESS & UNDELIVERABLE PACKAGES
Please double-check your shipping address during checkout. Prelude Finale is not responsible for orders shipped to an incorrect address provided by the buyer. If a package is returned to us by the carrier as undeliverable, the customer will be responsible for any additional shipping fees required to resend the package.
7. LOST, DAMAGED, OR STOLEN PACKAGES
Prelude Finale is not liable for products damaged, lost, or stolen during transit. If your tracking information states that your package was "delivered" but you have not received it, or if it arrived damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. CONTACT US
If you have any questions about the status of your shipment or need tracking assistance, please reach out to us:
  • Email: preludefinaleclothing@gmail.com
  • Contact Form: preludefinale.com